As digitalisation spreads, the areas exposed to cyber threats increase. This concerns us all: institutions, businesses, ordinary citizens. No system is 100% safe, but it is possible to build a resilient system, based on a better knowledge on how these events occur. This report is produced by the Italian Cyber Security Foundation, whose mission is to deepen and spread the cyber security culture in Italy, and TIM, which carries out daily actions to prevent and mitigate cyber incidents through its CyberSOCs and other Group entities such as Telsy and TS-Way, and is divided into four specific areas.